User Support

LegisWeb User Support is a library of current technical information for the LegisWeb User community. Users have free access to Technical Notes, Articles, and FAQs.

For more information about obtaining a User Support Plan or getting immediate support, contact your LegisWeb Sales Representative.

Customer Support

Most technical support issues and troubleshooting can be addressed in this section of this site. For additional information and support options for our products, please contact our Help Desk directly.

Email: Send requests along with you username and issue to Support@LegisWeb.com. All requests will be answered in the order in which they were received, usually within 24 hours.
Phone: 760.632.1400 - Monday-Friday 9:00am – 5:00 PST
Technical Requirements

You can access LegisWeb from any computer with an internet connection and a web browser. For optimum performance please refer to the following:

Supported Browsers

We currently test and support the following browsers:

 Microsoft Internet Explorer 6.0 (Windows XP)

 Microsoft Internet Explorer 7.0 (Windows XP / Windows Vista)

 Microsoft Internet Explorer 8.0 Beta 2 (Windows XP / Windows Vista)

 Mozilla Firefox 1.5 (Windows XP / Windows Vista / Apple Mac OS X / Linux)

 Mozilla Firefox 2.0 (Windows XP / Windows Vista / Apple Mac OS X / Linux)

 Mozilla Firefox 3.0 (Windows XP / Windows Vista / Apple Mac OS X / Linux)

 Google Chrome Beta (Windows XP / Windows Vista)

 Apple Safari 3.1 (Windows XP / Windows Vista / Apple Mac OS X)


We currently test and support the following media players:

 Windows Media Player 10 (Windows XP)

 Windows Media Player 11 (Windows XP / Windows Vista)

 QuickTime + Flip4Mac Plug-in (Apple Mac OS X)

 Xine (Linux)